- 14 Mar 12, 22:31#294166
^Gotta agree there!
In the report I read earlier on this, it mentioned that this is basically American service being taken over to British outlets. I think in the US this over-friendly culture has been around for years and is the acepted norm. I remember when the Asda was bought by Walmart, the store closest to me had an "instore greeter". Some old chap who stood at the entrance all day welcoming people to the store - now they just have the security gaurds!
Starbucks... names...
Would you give yours or make it up?
If you have no idea what I am on about - most of those out of the UK wont know - Starbucks has started asking its customers their first name when ordering coffee, so they can write it on the cup. Apparently it stops orders getting mixed up. US chains have been doing it for years apparently. Anyway, bit of a backlash apparently with us Brits finding it too 'impersonal' or too 'American'
I'm not really a coffee drinker so I'll likely only be affected by this a couple of times a year if I'm in with a friend, but nope I wouldn't give them a name whether real or made up. How about they just do their bloody job and make sure you get what you ask for! If they constantly have mix-ups that's a flaw in their serving system that they should try to fix rather than putting people in an awkward and frankly inappropriate position with this nonsense.
^Gotta agree there!
In the report I read earlier on this, it mentioned that this is basically American service being taken over to British outlets. I think in the US this over-friendly culture has been around for years and is the acepted norm. I remember when the Asda was bought by Walmart, the store closest to me had an "instore greeter". Some old chap who stood at the entrance all day welcoming people to the store - now they just have the security gaurds!
